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Marzo 28, 2024

Zendesk vs Intercom: Which is better? 2023

Zendesk vs Intercom: Which Is Right For Your Business in 2023? It’s an opportunity for Zendesk to differentiate itself, but unfortunately it didn’t get very high marks from users, either. Reviewers were frustrated by how long it took for their tickets to get resolved, as well as the complexity with which they were tossed around […]

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Noviembre 10, 2023

Understanding Chatbot Architecture: Full Guide

Introduction to Chatbot Artificial Intelligence Chatbot Tutorial 2024 This document elucidates the architecture, data flow, and benefits of employing RAG through the Enterprise Bot solution for augmenting GenAI applications. Use API technologies to provide convenient data exchange between the chatbot and these systems. RESTful or GraphQL are usually used to ensure efficient and standardized information […]

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